Privacy, Return and Damage Policy

ABG-AKA Dwelling makes every effort to ensure that all transactions occurring on its site are secure. All sensitive information, including addresses and credit card numbers, collected on the site are protected using Comodo-EV Secure Socket Layer (SSL) encryption from Comodo—an industry standard for securing information entered on Web pages and is considered the highest assurance certificate available.

AKA Dwelling is committed to protecting the privacy of its customers. We do not make customer information available to any third-party. We may contact our customers via email when we have special offers or when we have something exciting and new. You will always have the option to unsubscribe from these emails.

AKA Dwelling uses Google Site Stats box, which tracks conversions from users who have purchased products from Google.  Tracking of users is only for customers who have been referred by Google. Cookies placed by Google or for conversion tracking purposes only.  Customers will have the opportunity to provide feedback regarding AKA Dwelling.

Exchanges and Returns (all orders placed after January 29, 2019)

Although we are sure you will love your selection, merchandise purchased at akadwelling.com may be returned within 30 days of receipt.  Must be in new condition, unused and in original packaging. 

For US returns: (Orders placed after January 29, 2019)

Option 1. If you are returning a product, please visit the Returns link under Customer Service so we may issue you a Return Label to send back the item. After Items has been received back at our office, a credit will be issued to you for the full amount of the purchase, including shipping.  Note: All items must be unused and in original packaging.  Damaged and used items will not be given credit unless damaged was caused by the carrier.  Used items will be shipped back to the original shipping address on order.  The Return Label Fee is $10 for all US Returns which will be deducted from the refund. 

Option 2. If you would like to use your own return shipping method  (US Orders only).Shipping Return items back to AKA Dwelling.  A return label with a pre-paid shipping label must be affixed to your package. Take the package to the US Post Office or your carrier of choice whom you purchased the Pre-paid label.

COD or Freight Collect items will be refused. 

Ship Item securely and in original packaging Include Order Number to:

AKA Dwelling Returns, 4500 JD Mouser Parkway Suite 400, Alvarado, Texas 76009. 

Returns items must be unused and in original packaging.  Used items will be shipped back to the original shipping address on order. 

International Exchanges and Returns

If you are returning an order and your shipping address is outside the United States.  The buyer is responsible for shipping items back to AKA Dwelling.  AKA Dwelling will not refund any amount for shipping charges incurred by the buyer and will only refund the full value of the purchase.  Exchanges will be sent once items are returned and received at AKA Dwelling. for additional information email support@akadwelling.com

Dwell Well!